Invoice approval process meeting (representative photo)
References
Case Study: Defense & Automotive

Otokar: Invoice Approval in One Portal

KXP Invoice Management Portal

5,500+ employees, exports to more than 60 countries and procurement running on SAP: at Otokar, incoming invoice approvals, accounting status and decision history were brought together in a single portal.

Client

Otokar

Industry

Defense & Automotive

Employees

5,500+

Integration

SAP ERP, SRM

Platform

KXP Invoice Management Portal

5.500+

Employees

60+

Export Countries

1963

Founded

SAP

Integrated ERP

Challenges

The main problems Otokar faced when approving a high volume of supplier invoices.

Approvals running over e-mail

Incoming invoices were approved through e-mail and physical circulation. There was no central list showing which invoice was waiting on whom or which task was overdue.

Invoice tracking disconnected from SAP

ERP document numbers, orders and confirmations lived in SAP while the approval process ran through separate channels. Reaching the order behind an invoice required an extra check.

Unclear which job an invoice belongs to

Project and file details were not kept with the invoice, so finding out which job an invoice related to took time.

Approval authority and limits

Who could approve up to which amount was not defined systematically, and tasks stalled during leave periods without delegation.

Scattered decision history

Who approved an invoice and with which comment stayed in e-mail threads, making it hard to investigate a past transaction or present it in an audit.

The KXP Solution

One portal for finance, procurement and management, connected to Otokar's SAP and e-document infrastructure.

Approval flow and task tracking

  • Invoices assigned to the user and overdue tasks in one list
  • Approve, reject or forward to the right person according to authority
  • Approval status and accounting status shown separately
  • Decision notes and transaction history kept in the invoice record

SAP and order details

  • Connection to the existing SAP and e-document services
  • ERP document number shown together with the invoice record
  • SRM order references and confirmation details
  • Listing of invoices awaiting order confirmation

Document archive

  • Access to past invoices, attachments and decision history
  • Company, date and status filters
  • Electronic document and attachments downloadable from the same record
  • Project and file numbers attached to the invoice

Reporting

  • Status distribution of invoices in the approval process
  • Number of invoices with completed accounting
  • Amount summaries in the selected currency
  • Lists exported as CSV

Users, permissions and delegation

  • User accounts, roles and approval limits
  • Managers see tasks assigned to their teams in one view
  • Delegation and holiday definitions
  • Notification preferences set per user

Reminders and notifications

  • E-mail reminders for pending tasks
  • Overdue tasks highlighted in the list
  • Visibility of invoices awaiting order confirmation
  • Notification settings from the administration screens

Screens from the portal

Sample screens of the portal Otokar uses, prepared with demo data.

Invoice review and approval screen
Invoice review and approval screen
SAP / SRM document numbers and order confirmations
SAP / SRM document numbers and order confirmations

Company names, amounts and document numbers on the screens are samples and contain no Otokar data.

Results

What changed in daily practice at Otokar once invoice approval moved into the portal.

AreaBeforeAfter
Tracking pending invoicesE-mail threads and personal follow-upTask list assigned per user, overdue items flagged
Approval and accounting statusA single "approved" flagApproval status and accounting status shown separately
SAP document numberLooked up separately in SAPIn the portal, together with the invoice record
Order and confirmation detailsRequested from procurement by e-mailSRM order reference and confirmation status on the invoice screen
Decision historyIn e-mails and personal notesApprover, comment and earlier steps in the invoice record
Approval authority and delegationPerson-dependent; tasks stalled during leaveRoles, approval limits and delegation defined in the administration screen

Additional Outcomes

Finance, procurement and management work on the same invoice record
When a past transaction is investigated, document, attachments and decisions are found in one record
Amount summaries in the selected currency and status distribution are ready for management
Exported lists let reports feed internal analysis
Integration scope was planned around Otokar's existing SAP and e-document services

Let's talk about your invoice process.

In an introduction call we look at your team's approval flow and your SAP connection needs.